If you ever get involved in an accident, please observe the followings. Do not settle the matter privately, and make sure to report the accident to the police.

*Please Do NOT negotiate a private settlement on the spot. Making a private settlement will render you ineligible to receive insurance and compensation benefits.

1. Administer first aid to injured persons

Administer any first aid that you can if there are any injured persons. In this event, avoid moving the injured party unless necessary.

2. Move the vehicle to a safe location

Move the vehicle to a safe location to prevent further damage. On expressways where it is difficult to move the vehicle, keep it safe by using warning triangles and flares.

3. Report the accident to the police

Make sure to report the accident to the police (Number: 110).

4. Confirm the identity of the other party

If another party is involved in the accident, make sure to get the following details:

  • Location of the accident
  • The other party’s name and contact information

5. Report the accident to wasabi campers

 wasabi campers is open 24 hours a day or 365 days a year to support you in case of an accident or problems.

*The contact number is 090-3577-4409.

  • Keys locked inside the vehicle
  • Engine trouble
  • Running out of gas
  • Getting stuck in a ditch, etc.

Excess Fee in Case of an Accident

Sums to be paid by customers in case of an accident. 

Excess Amount (Third-Party Property) JPY 100,000

Excess Amount (vehicle) JPY 100,000

Non-Operation Charge (NOC)

Drivable: JPY 50,000 / Non-drivable: JPY 100,000


Non-Operation Charge (NOC)

In the event that the customer causes an accident, which requires repairs to be made to the vehicle, NOC is the payable sum when the customers is charged a portion of the costs involved in the loss of revenue during the period of repair when the vehicle cannot be used. A fixed sum will be charged in accordance with the vehicle class or model, regardless of the amount of damage and length of the repair period.

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